How a Client Creates Their App Account After an Admin Adds Them

When an admin creates a client account, the client must claim their account by setting up their login credentials through the email they receive.

Step 1: Admin Creates the Client Account

1. Click the Search Clients bar at the top of the screen.
2. In the dropdown, select "Create a Client".
3. A "Create Client" form will open.
4. Enter the required information:
   • First Name
   • Last Name
   • Email Address (Each email must be unique in fitDEGREE.)
5. Click "Create" to finalize the account.

The client will receive an automated email with the subject line being the name of the studio where the account was created.

Step 2: Client Claims Their Account

1. The client will receive an email titled [Studio Name].
2. Inside the email, they have two options:
   • New fitDEGREE users: Click "Create Your Login" to set up their password.
   • Existing fitDEGREE users: Click "Link My Account" to connect their existing profile to this studio. (This prevents duplicate accounts.)
3. After clicking "Create Your Login", the client will:
   • Be prompted to create and confirm a password.
   • Have the option to upload a profile picture.
4. Once submitted, they will see a confirmation screen showing their account was successfully created.

Step 3: Completing Their Profile

• When the client registers for their first class or service, they will be prompted to answer any studio-specific questions, such as:
  • Phone number
  • Date of birth
  • Emergency contact information

This ensures their profile meets the studio’s custom setup requirements.