Step-by-Step
- From your dashboard click the menu icon in the top left hand corner of the screen to reveal the menu dropdown
- Within the menu dropdown select “Clients”
- Once in the “Clients” page, search and select the client which you would like to add an account balance to and click into their profile
- Within the client profile below their picture and above any profile tags, there is a section which says “Account Balance” and then how much is currently in their account. Click the "Acct Bal" text
- A modal will pop up. Enter the amount.
- Click the "+ Add Amount" button to add this amount to the clients balance. OR Click the "-Remove Amount" button to remove that amount from their account balance.
- Confirm this action on the next screen
- Once you have done this you have successfully updated your client’s account balance.
Things to Note:
You cannot enter a negative account balance on a clients account.
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