How do I Know if Someone Late or Early Cancelled?

Modified on Tue, 3 Oct, 2023 at 10:56 AM

In terms of running your business it is nice to know all details about a registration. With a quick search you may want to find how someone registered, when they registered, who registered them, and so on. In fitDEGREE, you can accomplish all of this in a quick search.

Either from the client's profile or on a class registration screen, you can find out how and when a client was registered.

Step-by-Step (From the Client Profile)

Click on the Search Clients bar in the top left corner of the screen
Type in the name of the client
Once in the client profile, scroll down to upcoming registrations and click "See All Registrations"
Click the three dots next to the session which you wish to learn more about
Click "More Details"
The client's registration information for the class should appear on this Registration Details Screen

Step-by-Step (From the Check-In Screen)

Click on the class which you wish to view
Click "View Details"
Find the client you wish to investigate and click the three dots next to their name
Click "More Details"
The client's registration information for the class should appear on this Registration Details Screen