How to Create a Continual Membership

Modified on Fri, 23 Jun, 2023 at 11:24 AM

What is a Continual Membership?
With a membership, a client has access to designated classes as well as one-on-one services for a predetermined amount of time, or until they decide to terminate their membership. A continual membership means that the membership is set to be a recurring charge within this clients account and will not expire after any amount of time.

Things to Consider:
  • Before creating your membership, be sure that you have uploaded the proper waiver to accompany this specific membership if it is different from previous waivers. If you have not uploaded the waiver associated with this membership within your account, don’t sweat it! Click the green plus sign next to the waiver drop down in the “Details” tab, copy and paste your waiver, then add a title and you’re all set!
  • Before crafting your memberships, it is best practice to add all of your classes and one-on-one services so that you can create memberships in the most efficient way possible. If at any point your business adds on a class, class group, or service, memberships can be edited to include these offerings.
  • Memberships can be marked as not for sale or edited at any time. To do this, open your “Memberships” window, and next to the membership you wish to edit, click the corresponding three dots in the far right hand side and select the proper option from the drop-down menu.

Step-by-Step
  1. From your dashboard, click the menu icon in the top left corner next to the fitDEGREE logo
  2. Within the menu options, select “Setup” and follow the side menu to select “Memberships” under the "Payment Options" section
  3. Once in the Memberships screen, click the plus sign in the top right corner and a new tab will open to create your membership
  4. Under the tab labeled “Details” input all necessary membership information, such as: title, description, visibility, if this membership can be shared, and any necessary waivers. For sale on app and admin means people can purchase this membership both online and within your business.
    For sale on admin only means this membership can only be purchased through your business.
    •  To make the item not for sale: uncheck "for sale" box
  5. Once all options are filled out for your membership details, click on the “Pricing” tab. This is where it is essential to pay attention to create this membership as continual
  6. From here you will indicate the frequency of billing and the payment amount, then you will be asked whether this is a fixed number of payments or continual payments; for a continual membership, click on continual payments and continue on filling out the membership information.
  7. Apply any discounted periods, craft registration fees, and craft your membership so that it may only be purchased once per client or multiple times per client
  8. Once all options are filled in on the “Pricing” tab, click on the “Included Classes” tab
  9. Immediately after entering the “Included Classes” tab the screen will indicate that there are no class packages added yet, click “Add Class Package” to indicate what offering of classes or class groups your business would like to include in this specific membership
  10. Within the “Create Class Package” tab you have the choice to create any range of usage allowance, from 1 to unlimited appointments per month, for this specific package and indicate the value per use
  11. Following the classification of attendance and value, Click the Next button. 
  12. Click the drop down arrow to select which class groups are included in the membership. Click the plus sign next to the class group if you only wish to select certain classes from that group to be included.  
  13. After selecting your desired classes and usage for this membership, click the "Done” button in the bottom right corner of the tab
  14. Once all options are filled in on the “Included Classes” tab, click on the “Included One-on-Ones” tab
  15. Immediately after entering the “Included One-on-One Package” tab the screen will indicate that there are no one-on-one services added yet, click “Add One-on-One Package” to indicate what offering of one-on-one services your business would like to include in this specific membership
  16. Within the “Create One-on-One Package” tab you have the choice to create any range of usage allowance, from 1 to unlimited appointments per month, for this specific package and indicate the value per use. Please note that the Value entered here per use is how the system will calculate a percentage payout to a service provider in the team payout report. 
  17. Click Next Button in bottom right corner
  18. Click the drop-down arrow to display the service(s) you want to include in this membership. Click the plus to add different durations of that service. 
  19. After completing all steps within the “Details,” “Pricing,” “Included Classes,” and “Included One-on-Ones” tabs, click the “Create” button in the top right corner located in the box titled “Create a Membership” (this box should now feature the length and payment amount of the membership you have just created)

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