To enable the Click to Cancel feature for your memberships:
Go to your Admin Website
Click the Menu button
Navigate to Setup > Pricing Options > Memberships
Choose to create a new membership or edit an existing one
In the Details section of the membership template:
Check the box labeled “Allow cancellation on app”
This will allow any client who purchases this membership to cancel it through their fitDEGREE app
Important: FTC compliance requires all memberships available for online purchase to enable this. If you only sell memberships in person, you do not need to enable this option.
In the Pricing Section, you can:
Enable Minimum Payments (continual memberships only)
Specify the number of payments a member must make before canceling
Example: 3 monthly payments required
Enable a Cancellation Notice Period (continual memberships only)
Require a set number of payments after submitting a cancellation
Example: 1 more payment due after giving notice
These rules are enforced in both the app and admin for future purchases. Make sure these match your client contracts and waivers.
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