How to Create a Fixed Length Membership

A Fixed Length Membership bills a set number of times and then expires automatically. For example, a 6-month Membership will bill the Client once per month for six months, then end without any manual cancellation needed. The Membership is removed from the Client's account after the final billing period.

Before creating a Fixed Length Membership, have your Classes, One-on-One Services, and any waivers or contracts already set up so you can include them as you build the Membership.

Where to find it

1. From the Admin Website, click the menu icon in the top left corner.

2. Go to Setup > Payment Options > Memberships.

3. Click the plus sign in the top right corner to open the Create Membership screen.

Step 1: Details

• Title and description.

• For sale on: choose where the Membership can be purchased (App & Admin, Admin Only, or Not for Sale).

• Waivers and contracts: attach a membership contract here. Liability waivers are best attached to your Classes directly.

Step 2: Does this include virtual content?

If your Membership grants access to Live Stream or other virtual content, select Yes. This affects how the Membership is displayed inside the iOS app.

Step 3: Pricing — set to Fixed Length

This is the step that defines the Membership as Fixed Length.

1. Set the billing frequency and payment amount.

2. When prompted to choose between fixed number of payments or continual payments, select Fixed number of payments.

3. Enter the total number of payments. The Membership will expire automatically after the final payment.

4. Apply any discounted periods or registration fees as needed.

5. Decide whether this Membership can be purchased more than once per Client.

Step 4: Perk renewal dates (if enabled)

If your studio has Perk Renewal Dates turned on, this section lets you set how each Perk renews during the Membership. Each Perk can have its own renewal cadence — every X weeks, months, or years — with advanced settings for rollover periods that extend the Perk by a chosen number of days or weeks.

Perk Renewal Dates is a feature that needs to be enabled by fitDEGREE. If you don't see this section, email support@fitdegree.com to request it.

Step 5: Included Perks

Perks define what the Membership grants access to. You can include any combination of:

• Class Perk — lets the Client attend Classes.

• One-on-One Perk — lets the Client book One-on-One Appointments.

• Guest Class Perk — lets the Client bring a guest to Classes by sending a Guest Pass.

• Guest One-on-One Perk — lets the Client bring a guest to One-on-One Appointments by sending a Guest Pass.

For each Perk, configure:

• Number of uses (or check Unlimited uses).

• Whether This perk can be shared with related Clients.

• Value per use — used for instructor payroll calculations on One-on-One Perks.

• Which Classes, Class Groups, or Services the Perk applies to.

You can include more than one Perk of the same type, and a Fixed Length Membership can include multiple Guest Perks.

Step 6: Create

Once your Perks are configured, click Create in the bottom right corner. If you create a Membership without any Perks, the system will prompt you to confirm — Memberships without Perks don't grant access to anything.

Things to know about Fixed Length Memberships

• Fixed Length Memberships expire automatically after the final billing period — no manual cancellation is required.

• Fixed Length Memberships do not support selecting a future start date at checkout. Only Continual Memberships have that option.

• Editing the Classes or Services a Perk applies to, or changing conditional tags on the Membership, takes effect immediately for everyone currently on the Membership.

• Adding or removing a Perk from the Membership template takes effect immediately for all current Members — not just future purchasers. This is different from packs and intro offers.