Team Member Roles

Understanding Employee Roles in fitDEGREE

fitDEGREE offers different levels of employee access to ensure businesses can manage their operations effectively while maintaining appropriate permissions for staff.

Employee Role Breakdown (Highest to Lowest Access)

Company Admin

• Has full access to all features across all fitSpots associated with the company.
• Can manage schedules, pricing, memberships, financial information, and business insights.
• Can reset passwords for Managers and Team Members but must contact fitDEGREE Support ([email protected]) for their own password resets.

fitSpot Admin

• Has full access to a specific fitSpot (location) but not the entire company.
• Can create and update schedules, pricing, memberships, and view financial data for their assigned fitSpot.
• Can reset passwords for Managers and Team Members but must contact fitDEGREE Support for their own password resets.

Manager

• Can create classes and class passes, manage schedules, and perform basic client-facing tasks.
• Has some business management capabilities but cannot view business insights or financial data.
• Can reset passwords for Team Members.

Team Member (Lowest Access Level)

• Can register clients for classes, appointments, memberships, and retail purchases.
• Can check in clients but cannot view client contact information.
• Cannot create or edit schedules, pricing, or reports.
• Must request password resets from a Manager, fitSpot Admin, or Company Admin.

Important Note

If a company has multiple fitSpots, employees can have different permission levels per location. For example, someone can be a Team Member at one fitSpot while being a Manager at another.