How to Cancel a Class

Modified on Tue, 03 Oct 2023 at 10:52 AM

Step-by-Step (from List view- option 1)

Select the class which you would like to cancel
A new window will appear with the name of the class, instructor, date, time, and list of clients (clients) scheduled in the class.
Below the class information in the upper left corner of your screen there is a red “Cancel” button. Click into this button and a new tab will appear with cancellation options
Within this, select if just this session, or a recurring set are being cancelled, then select if there is a refund being performed with the cancellation. Once done, click Submit Cancellation

Step-by-Step (from List view- option 2)

Locate the class which you would like to cancel and click the corresponding three dots on the far right hand side of your screen
The drop-down options to view, edit, or cancel your class will appear on screen, select “Cancel” and a new tab will open with cancellation options
Within this, select if just this session, or a recurring set are being cancelled, then select if there is a refund being performed with the cancellation. Once done, click Submit Cancellation

Step-by-Step (from Week view)

Select “Week” view, then the class which you would like to cancel
A new tab will appear with the date of the event, time of the class, location of the class, number of clients registered, and the total waitlist. Below this will be a red button reading “Cancel” in the bottom right hand corner of the tab, click this button
A new tab with cancellation options will appear
Within this, select if just this session, or a recurring set are being cancelled, then select if there is a refund being performed with the cancellation. Once done, click Submit Cancellation

Step-by-Step (from Month view)

Select “Month” view, then the class which you would like to cancel
A new tab will appear with the date of the class, time of the class, location of the class, number of clients registered, and the total waitlist. Below this will be a red button reading “Cancel” in the bottom right hand corner of the tab, click this button
A new tab with cancellation options will appear
Within this, select if just this session, or a recurring set are being cancelled, then select if there is a refund being performed with the cancellation. Once done, click Submit Cancellation

Things to Consider:

When you choose to cancel a class you have the ability to cancel it as of a set date. So if you are planning for future schedule changes and want to adjust as of X date moving forward, you can do that!